AMSOIL Warranty Warrants Products to be Free of Defective Materials, Design, and Workmanship.

Extended Drain Intervals and Warranties

Q. I have read the NOACK tests and the "3,000 miles oil change" fallacy. I have been using the AMSOIL Series 2000 0W-30 synthetic oil, AMSOIL SDF-29 filter and AMSOIL Air Filter. I have been following directions cleaning and re-using the air filter on a once-a-year basis and changing the oil filter twice a year. I leave the oil in for the full year. That amounts to between 5,000 and 6,500 in the one year period.

I have recently purchased a brand new 2001 Pontiac Grand Am with the 3.4L engine. I also have purchased the GM Factory extended 6/60 warranty. I received the warranty book and read it. Much to my surprise I find the following reference under "Your Responsibilities" in the book:

"YOU must properly maintain the covered VEHICLE which includes, but is not limited to, changing the engine oil at a minimum of every 3,000 miles or as recommended by the vehicle manufacturer. If requested, proof of required service, including receipts and work orders showing date and mileage of the VEHICLE at the time of service must be presented to US in the event of a FAILURE or CLAIM."

Because of this I fear switching to the AMSOIL 0W-30 synthetic oil and oil filter and leaving it in the engine for the full year or 35,000 miles thus risking voiding the factory warranty. Is there anything you can do to contact GM and convince them of the fallacy of the 3,000 mile oil change and convince them to use and recommend AMSOIL synthetic oil in their cars? They are convinced enough to use Havoline "extended" drain interval antifreeze, why won't they see the advantages of AMSOIL synthetic 0W-30 oil?

A. The language in the extended protection plan was written by an insurance company, and is definitely intended to intimidate you into changing your oil every 3,000 miles. They are doing everything they can to try to limit their liability for claims and create wiggle room. Whats new!

All of the vehicle OEMs in the U.S. have agreed that a warranty cannot be denied because a customer was using any brand of motor oil at any length drain interval unless an engine failure was directly attributable to the oil or drain interval. For example, if your radio, power steering unit, air conditioner, etc., broke down, they could not void the warranty that covers those items because you were changing your engine oil at 6,500 miles or one year. If it is not an oil related failure, they cannot void the warranty. The law supports this position.

If your engine failed, and the manufacturer denied your warranty for repair due to your using extended drain intervals, then you would submit your claim to the AMSOIL Technical Services Department for handling. (See the AMSOIL Limited Warranty.) Our staff will analyze the oil, and if we are able to provide documentation that proves the source of the problem was other than the oil, and that in turn allows your claim to be processed under the original warranty, then we will. If no proof can be assembled regarding the source of the problem, our insurance adjustor will be dispatched to resolve the claim. A warranty claim being denied because of the use of extended drain intervals is an extremely rare occurrence. Thats because motor oils do not cause engine failures dirt, glycol and other mechanical problems do.

Ironically, in Europe the auto manufacturers recommended drain intervals are from 12,000-18,000 miles using petroleum products, and are moving even higher. In the U.S., it has been published that auto manufacturers are also going to be moving toward extended drain intervals of up to 15,000 miles in the not too distant future. GM is currently moving toward a system that tells you when to change your oil based upon a computer program that evaluates your driving habits. Some other car companies are planning on having an on-board oil analyzer to tell you when to change your oil. This will allow for shorter drains for poorer quality oils and longer drains for higher quality oils, where G.M.s system will not distinguish between the two. As these changes develop, so will the language in owners manuals as well as extended warranty policies.

You've used our products successfully for 7 years, drive extremely low miles per year, and are following all of our directions for air filter cleaning and oil filter changing. You have our warranty coverage to fall back on in the unlikely event of an engine failure that is not covered by your vehicle warranty. I hope you will not be intimidated by the language in your extended warranty policy and will continue to use the highest quality and best performing products that you can, AMSOIL.

Since 1972, AMSOIL Synthetics have proven to be the BEST. AMSOIL also engineers and manufactures Super Duty Oil filters which have a 25,000 mile service life as well as specialized filtration systems for commercial and fleet applications in cars and light, medium and heavy trucks which can filter particles down to less than one micron (a standard full flow oil filter can only filter to 20-25 microns with any degree of efficiency) making oil changes virtually unnecessary and virtually eliminating engine wear. These filters have been proven by millions of miles of over-the road trucks, construction equipment and fleet service.

· The only 25,000 mile/one- year and 35,000/one- year motor oil in the world.

· Exceeds the most stringent performance specifications of all major U.S. and foreign automotive and truck manufacturers.

· Diesel oil and filtration products designed to deliver 1,000,000 miles for over-the-road trucks before engine overhaul.

· Used by many national racing teams, fleets, police departments, construction firms and trucking companies.

Enhanced Synthetic Oil is comprised of a group of highly skilled team of Engineers and Lubrication and Filtration Specialists. You too, can join our group when you become an AMSOIL Dealer and take advantage of all that we offer as you use products in your own vehicles or begin your own AMSOIL business. You won't find a more knowledgeable and skilled group of Dealers anywhere which is very important when you need support as you build your business.

In addition, as a Dealer in our group you will receive exclusive unlimited product, technical and business support from the only group of Truck and Automotive Engineers and Lubrication Specialists on the net.

We do not only run our business on the internet. We also have numerous commercial, industrial, trucking, excavating, construction, logging, police, racing and many more accounts that we support and service on a regular basis. We have several fully stocked warehouses and fully equipped shop facilities. This provides us with excellent knowledge of the products, equipment and the business and the ability to respond immediately to any of your needs. We will use this knowledge and experience to help you get started so you too can achieve your goals.

We possess the skills, desire and knowledge to answer questions, solve problems, improve efficiency, reduce downtime, maintenance costs and increase the durability and life of all of your vehicles.

Read what our satisfied customers have to say about us. Read through our website. Contact us with any questions. If you decide to become an AMSOIL Dealer you will be joining, in our opinion, the most skilled AMSOIL group there is. We will help you get started and provide you with the tools and information in order to be successful in this business or with technical and product assistance to use AMSOIL products in your own vehicles.

We offer several options to receive information on AMSOIL. We welcome the opportunity to work with you personally as your servicing AMSOIL Dealer.

Please, email us at kent@enhancedsyntheticoil.com and we will send you an exclusive comprehensive package of product, technical and business information. If you are serious about AMSOIL products and the business opportunity this is the best option. You will receive extensive technical and business support from both myself and my AMSOIL Dealer Group. We look forward to helping you learn about AMSOIL.

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